Order confirmation is a document which is not compulsory during the preparation of an export set of documents but it is a valuable process step in order to avoid any misunderstandings which can result to conflict between the two parties.

This document is a written proof from the side of the seller company that it has received the order from the customer and is confirming to him all the details of his offer. It is this document that the client will need to check through and confirm in order for the rest steps of the transaction to take place.

Below you may see a sample order confirmation both in .pdf and .doc format.

Download (DOCX, 13KB)

Download (PDF, 204KB)

The sample order confirmation document above contains the most important fields that are important for this purpose but there might always be some additional points that need to be clarified. For example, packaging details, Incoterms in more detail, freight cost, whether the order will be loaded on a truck or container etc.. All the additional points can be clarified at the comments field section of the order confirmation form.

It is usual practice for the seller to send the order confirmation to the client and ask for a written confirmation back in order to have a proof of an official agreement with his client.

Leave a Reply